• Ticket Queries
  • Can we sit in the Family Area without someone under 18 in our group?
  • How do I purchase hospitality tickets?
  • When do tickets go on sale for – World Championships, Grand Prix, Premier League and Matchplay?
  • Does my carer get a free ticket with my accessible ticket purchase?
  • When buying accessible tickets do I need to add a carer, or do they get added automatically?
  • How do I buy accessible tickets?
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• payments Tickets-sales
  • How do I get pre-sale ticket access for an event?
  • Do I get pre-sale ticket access as a PDCTV Monthly Member?
  • I didn’t receive my ticket link – where can I find it?
  • Will I be able to attend the event if I purchased tickets via Viagogo or another resale site?
• person Subscription
  • My verification number does not work, how can I access my account?
  • Why have I had two payments taken from my account?
  • How can I get a refund of my subscription?
  • I have cancelled my subscription, why has money still been taken from my account?
  • My password does not work? What should I do?
  • Why hasn't my subscription renewed?
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• video_library Content
  • Can I watch an event/channel/stream after it has finished?
  • How often do I get to see new content?
  • What is PDC.TV?
• density_medium Technical Support
  • What devices can I watch PDC.TV on?
  • What is CTV?
  • How do I log in to my account via CTV?
  • CTV troubleshooting
  • What browser should I view on?
  • What if I can't login? (In the Website)
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• apps General Enquiries
  • How can I buy official PDC merchandise?
  • Why am I not receiving emails about ticket sales or updates?
  • How do I apply for charity donations?